Рекомендации: Name: Mark Gosling Company: Jani-King (Australia) Pty Ltd Title: General Manager (Australasia) Relationship: Ex co-worker and personal friend Telephone: 0061 7 3878 5677 Summary of Key Competencies Executive Leadership - Including motivation, conveying company mission, culture and values, results orientated. Risk Management – from design, conducting risk analysis and task assessment, to the selective appointment of resources using competency frameworks. Bottom line focus. Training – of staff and Franchisees, consultation with internal/external, writing procedural policy, facilitation of group and individual training, workshops and seminars. Communication – including writing departmental reports and manuals. Chair and participate in management meetings, liaise with internal and external clients (Franchisees and Clients). Complaint management resolution techniques. Project Management – from design of projects to setting of objectives and expenditure control, to monitoring progress and evaluation and review of outcomes. Client Relationships – skilled in developing profitable partnerships, long term with clients and staff. Interpersonal skills at multi level. Compliance Management – understanding the importance and implementation of policy and procedure under a franchise framework. Sales Management – Business Development and territory management. Result driven marketing. Loyalty – long standing tenure with major companies, ability to take ownership of specific and non specific objectives.